At each visit, we will let you know when Drs. Cooper or Chockley would like to see you for your next progress visit. Keeping an appointment in this recommended time period helps keep your treatment on schedule. Increasing the length of time between appointments prolongs total treatment time.
In an effort to honor our patients’ time and minimize time spent in our office, we ask you to brush your teeth and check in prior to your scheduled appointment time.
Appointment Confirmations - Our automated confirmation system will call you with a professional, friendly reminder one to two days prior to your appointment. Our T.Link service can also send e-mail reminders two days prior to appointments as well as let you check your account balances and appointment times online. To begin using T.Link, please call our office to obtain your identification number.
Orthobucks - Our Orthobuck program rewards patients for good hygiene, good cooperation, being on time for appointments, and wearing their office T-shirts. Orthobuck punches for these behaviors may be redeemed for gift certificates and prizes in our “Buck Case” shopping mall! Always remember to bring your Orthobuck to each visit to ensure you receive credit. Punches are only given at progress visits.
Comfort Visits - These appointments are scheduled, if the need arises, between regular appointments to alleviate discomfort or to repair a broken appliance. You must schedule these visits in advance so that we will have adequate time to make the necessary repairs.
Cell Phone - A team member on call carries a cell phone to assist patients for after-hour emergencies until 10:00 p.m. and on weekends. Our office cell number is 527-5294.
